TumCall - Privacy Policy

Date of last modification: 2023-04-13

At TumCall, safeguarding your privacy is paramount to us. We want to ensure that as a user of our mobile applications, you are aware of how we collect and utilize your information. Our Privacy Policy outlines the measures we take to protect your data and ensure its confidentiality. Please take the time to read this policy thoroughly.

I. Privacy Policy Scope

By using TumCall, you agree to our Privacy Policy, which may be updated periodically. This policy is an essential part of our Terms of Service, and all terms used here have the same meaning as those in the Terms of Service, unless specified otherwise. It is important to understand this policy to protect your data, as it applies to all information collected by TumCall.

We will inform you of significant changes to this Privacy Policy through our website, services, email, or other notifications. By using our services after the changes take effect, you accept the updated policy.

Please note that this policy does not apply to information collected by third-party websites, services, or applications accessed through our services. We may also direct you to social media or other third-party services, and we are not responsible for any use of your information by third parties.

At TumCall, we are committed to protecting your privacy, and this policy helps us achieve that goal.

II. Information Collection

2.1 At TumCall, we collect, store, and use specific information to offer you our services. This information includes:

Your account name, gender, date of birth, age, social media account details, self-tagged information, and any other information you provide when creating an TumCall account

Any information in your TumCall profile visible to other users or provided to us through your use of TumCall, such as education, location, and photos

Data regarding your interactions with TumCall, including device and connection information, IP address, page views, bandwidth, and network type

Technical information such as mobile operator-related details, settings provided by other programs, user preferences, device identification numbers, and operating systems

Information on likes and dislikes expressed through TumCall

2.2 Sensitive Personal Information

To enable specific features such as online video calling, we may need your permission to access your microphone, camera, or location. Here's how we use this sensitive personal information:

Microphone: We use your device's microphone to record audio messages and provide audio during video calls

Camera: We use your device's camera to take your profile pictures and provide real-time images during video calls

Location: We display your current location on your profile page to offer you and other users a personalized and optimized experience

By using TumCall, you agree to the processing of sensitive personal information as described in this Privacy Policy. Please note that we will not use your sensitive personal information for direct marketing unless you've given us permission.

2.3 Children's Information

TumCall is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we've collected personal information from someone under the age of 18, we'll delete that information from our files as soon as possible.

III. Use of Collected Information

3.1 Purpose

The aim of TumCall in collecting your information is to:

Provide you with the services of TumCall;

Personalize and improve your experience using our services;

Respond to inquiries, customer service, security, archival, and backup purposes related to the provision of TumCall's services;

Monitor and analyze usage trends of our services;

Customize services, including suggesting friends or profile information, personalizing content, and showing advertisements;

Improve product and service security;

Verify your identity and prevent fraud or other unauthorized activity;

Use information collected from cookies and other technologies to enhance the services;

Enforce our Terms of Service and other usage policies.

If you choose to share text messages, photos, screenshots, videos, and other communications within the TumCall application with other users, they will not be stored on our servers. However, if you decide to share this information, you may no longer have control over how it is used, and it may become publicly available depending on your actions or those of others with whom you share the information. TumCall is not responsible for the use or misuse of any information you share.

3.2 Transfer and Storage

We have servers located in various jurisdictions worldwide. Therefore, your personal information may be used and stored on a server located outside your jurisdiction. By using TumCall, you agree to the transfer of your personal information both within and outside your jurisdiction for the purposes described in this Privacy Policy.

3.3 Sharing

Your information may be shared in the following ways:

Sharing on TumCall:

Public information on your profile can be seen by anyone;

Your active status or usage information will be collected and displayed to other users.

Sharing with third parties:

We may share information about you in anonymous and/or aggregated form with third parties for usage analysis, research, and similar purposes;

Your information may be accessed and used by our service providers who work with us in connection with the operation of our services;

We may disclose information about you if required by law or legal process, or if we need to enforce or apply this Privacy Policy, our Terms of Service, or our other policies; and

If we are acquired by a third party, your information may be transferred to that party.

3.4 Security Measures

We take administrative, physical, and electronic measures to protect your information from unauthorized access. However, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed to be free from interception or other misuse. In the event of a security breach, we will notify you as required by applicable law. When we share your information with third parties, we will make reasonable efforts to ensure they only use your information in accordance with this Privacy Policy and any other instructions we give them.

IV. Managing Your Information

4.1 Accessing and Updating Your Information

You can easily access and update your account information on TumCall by using the Account Profile feature on our Services. If you find any inaccurate or outdated information in your account and can provide reasonable evidence to support your claim, you may contact us through the contact information provided at the end of this Privacy Policy.

4.2 Deleting Your Information

You may delete your TumCall account at any time by going to your account settings or contacting us directly through the contact information provided at the end of this Privacy Policy. It may take up to three days for us to process your account deletion request after submission.

Once your account is closed or deleted, you will no longer have access to your message history, preferences, or other information related to your use of our services. Please note that copies of your information may still be viewable elsewhere if it has been shared with others, distributed in accordance with your privacy settings, or copied or stored by other users. Additionally, we may retain your personal information if necessary to comply with legal obligations, resolve disputes, maintain security, or prevent fraud or abuse.

4.3 Managing Device Permissions

You can manage your device's permissions to control access to specific device data and notifications. By modifying your device's system settings, you can prevent TumCall from accessing your device data and displaying notifications. However, please be aware that this may affect the functionality of certain services.

V. TumCall Author and User Content Posting Policy

At TumCall, we maintain certain standards to ensure the safety and respect of our users. We strictly prohibit any content that is harmful or inappropriate, and we take action against users who violate these terms.

We do not allow user-generated content that promotes sexual content, profanity, pornography, or any content or services intended for sexual gratification. Additionally, we prohibit content that appears to promote sexual acts in exchange for payment.

Some common examples of content that violates our policies include:

Depictions of sexual nudity, suggestive poses, or minimally clothed subjects in an inappropriate context.

Depictions, animations, or illustrations of sexual acts or suggestive poses, as well as sexual depictions of body parts.

Content that serves as a sexual aid, sex guide, illegal sexual subject matter, or fetish.

Lewd or profane content, including profanity, slurs, explicit text, or adult/sexual keywords in the store listing or in-app.

Content that depicts or promotes bestiality.

Promotion of sex-related entertainment, escort services, or services that imply or provide sexual acts for compensation, including paid dating or sexual arrangements.

If you encounter any content that violates these policies, please report it to us. We reserve the right to remove or modify any content or user-generated content that violates our policies or is considered inappropriate.

VI. Contacting Us

If you have any questions or concerns regarding our Privacy Policy or any other privacy-related issues, please feel free to contact us via email at GogoChat.cs@outlook.com. Our team is always available to help you and resolve any problems you may encounter.